Shipping & Delivery Policy
Effective Date: January17, 2025
Order Processing
We believe in offering spiritually enriched products. To uphold this tradition:
- Order Verification: Every order undergoes a detailed verification process to ensure accuracy.
- Hindu Rituals: Upon verification, we perform sacred rituals such as homams, abhishekams, japams, or parayanas on the items. These rituals enhance the spiritual potency of the products.
- Processing Duration: This process takes up to 10 days to complete, ensuring authenticity and sanctity.
Dispatch and Delivery
After the rituals are completed:
- Secure Packing: The items are carefully packed to preserve their spiritual value and ensure safe transit.
- Delivery Timeline: Orders are dispatched within 10 days of placement and typically delivered within 15 days. Delivery times may vary depending on your location.
- Tracking Information: We provide tracking details to monitor your order’s progress once dispatched.
- Incorrect Items: If you receive an incorrect item, we will replace it at no cost. Please contact our customer support within 7 days of receiving the item.
Courier Partners
To ensure timely and efficient delivery, we collaborate with trusted courier companies.
- Partner Selection: Our partnerships are based on service reliability and shipping costs.
- Dynamic Updates: Courier partners may change at any time to optimize delivery and reduce costs.
- Transparency: We strive to keep customers informed of any significant changes in delivery logistics.
Shipping Charges
Shipping costs are determined by the following factors:
- Order Value: Higher order amounts may qualify for reduced shipping rates or free shipping offers.
- Delivery Location: Charges vary based on the distance and accessibility of the delivery address.
- Additional Handling Fees: For certain orders requiring extra care or remote delivery, additional fees may apply.
Shipping charges are displayed during checkout for clarity and convenience.
No Refund or Return Policy
Due to the unique nature of our products:
- Final Sale: All sales are final, and we do not accept returns or provide refunds.
- Spiritual Considerations: The rituals performed on the items make them personal and sacred, preventing resale or redistribution.
- Order Confirmation: Customers are advised to verify their selections thoroughly before completing their purchase.
Contact Information
f you have any questions, concerns, or need further assistance, please reach out to us:
Address:
Simhee Aparajita Maha Mantralayam
C/O A.V.V.S.N. Murthy
Flat No: 501, 5th Floor
Sri Sai Balaji (SSB) Residency 3
A.V Nagar 2, Turkayamjal
Hyderabad, Rangareddy 501510
Email: contact@simhee.com
Phone: 09505090595